Privacy Policy

Who We Are

EU ORANG E-SERVICES Ltd

11 Canning Street, Maidstone, ME14 2RY, United Kingdom

What We Collect

• Account details you submit, such as name, email address, and login-related information.
• Order and entitlement records showing whether you hold a membership or purchased specific titles.
• Technical data needed to operate the portal, such as IP address, browser data, and security logs.
• Cookie-preference choices and essential session state.

How We Use Information

• Provide access to your member portal and purchased titles.
• Process orders, handle billing support, and respond to customer-service requests.
• Protect the site, prevent abuse, and maintain audit trails for access entitlements.
• Measure site usage with optional analytics only when you consent.

Cookies and Similar Storage

We use essential storage for sign-in state and your cookie-preference selection. Optional analytics run only if you accept them through the banner or preference center.

• Necessary: account session continuity and preference storage.
• Analytics: optional traffic measurement and page-use insights.
• Marketing: not used in the current release.

You can also control cookies through your browser settings. Rejecting non-essential cookies will not block core reading or account functionality.

Your Privacy Rights

Subject to applicable law, you may request access, rectification, erasure, restriction, objection, portability, withdrawal of consent, and the right to complain to a supervisory authority.

To exercise these rights, contact info@orangebookservices.eu.

Sharing and Retention

We share information only with service providers that help operate the portal, process payments, support customer-service workflows, or meet legal obligations. We keep data only for as long as it is required for these purposes, including entitlement records for purchased titles.

Contact

Email: info@orangebookservices.eu

Address: 11 Canning Street, Maidstone, ME14 2RY, United Kingdom