Refund Policy

30-Day Refund Window

OrangeBookServices offers a 30-day refund window for memberships and single-book purchases when the product does not match the access described on the site or you are otherwise unsatisfied with the service.

How Access and Refunds Interact

• Membership refunds cover the membership plan you purchased.
• Single-book refunds cover only the specific title purchased.
• Content is delivered through the portal and, for supported titles, through PDF downloads from your library.
• Purchased titles remain in your account unless the refund is approved and the entitlement is reversed.

How to Request a Refund

1. Contact support at info@orangebookservices.eu.
2. Share your order email, purchase date, and the membership or title involved.
3. We will confirm receipt and reply with the next step, typically within 24 hours.

How Access Works

Membership gives full-library access while active. One-time purchases unlock named books inside your account. Supported titles can be downloaded as PDF files after sign-in.

Contact Information

Email: info@orangebookservices.eu

Address: 11 Canning Street, Maidstone, ME14 2RY, United Kingdom